 Payment:
For our insurance patients, all patient co-payments are
due in full at time of service. We will process and file
all insurance claims for patients, with payment being sent
directly to our office. Please bring your insurance plan
information with you on your first visit. We will work with
you to ensure that you receive the maximum benefits to which
you are entitled. For our clients without insurance coverage,
payment in full is due at time of service. For your convenience,
we offer several payment options:
- Cash or Personal Check
- Credit Card - We accept MasterCard, Visa and Discover.
- Wells
Fargo Financing - Financing can be arranged through
Wells Fargo for more extensive treatments. You can apply
in our office or apply
online.
Patient Financial and Insurance Policy:
-
Payment is
due at time of service. We accept cash, check, MasterCard,
Visa or Discover
- For extensive treatment we offer extended financing through
a financial institution. These resources are available to
support you in having optimal treatment when you need it.
Prior to any treatment please notify the front desk if you
are interested in extended financing. Balances older than
90 days will be subject to interest charges of 1.5% per
month, or 18% annually.
- In the even that payment is not made for services after
a reasonable period of time, formal action to collect will
be initiated. You will be responsible for a 50% collection
fee and any other fees incurred in the collection process
of your account.
- A $25.00 NSF fee will be charged for all returned checks.
- Fees quoted are accepted for 90 days.
- Broken appointments along with excessive cancellations
and rescheduling of appointments will be subject to a broken
appointment fee of $25.00.
-
Your insurance is a contract between you,
your employer and the insurance carrier. We are not
a party to that contract. Your charges in our office
are your responsibility at the time of service. If you
have a problem with your insurance coverage, we ask that
you speak directly to your insurance company. We do
not base your diagnosed treatment on your insurance
coverage. We base it on your needs and desires. We take
pride in the quality of care we offer our patients and
make every effort to have your dental visits be as comfortable
as possible.
Please supply our staff with a copy of you insurance
card. Our staff can only estimate your co-payment
and deductible based on information your insurance company
provides to us. This amount will be due at the time of service.
The amount an insurance company pays varies greatly. If
they pay more than expected we will credit your account
or refund you. If they pay less, we will invoice you for
the balance. We request payment in full in 14 days.
We make every effort to explain your costs to you and to
avoid misunderstandings so that we can focus on your dental
health. If you have any questions please ask. We are here
to help you.
We are participating providers with Delta Dental DPO/Premier,
Met Life PPO, Cigna PPO, and Blue Cross Blue Shield of Tennessee.
If you have any questions about your insurance plan or
payment options, please call our staff
at (865) 687-1886
or e-mail us at info@ahunleydds.com.
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