Payment:
For our insurance patients, all patient co-payments are
due in full at time of service. We will process and file
all insurance claims for patients, with payment being sent
directly to our office. Please bring your insurance plan
information with you on your first visit. We will work with
you to ensure that you receive the maximum benefits to which
you are entitled. For our clients without insurance coverage,
payment in full is due at time of service. For your convenience,
we offer several payment options:
- Cash or Personal Check
- Credit Card - We accept MasterCard, Visa and Discover.
- Wells
Fargo Financing - Financing can be arranged through
Wells Fargo for more extensive treatments. You can apply
in our office or apply
online.
PATIENT FINANCIAL AND INSURANCE POLICY
-
Payment is due at the time of service.
Our office will no longer carry
account balances. We accept cash, check, MasterCard,
Visa or Discover.
-
For extensive treatment we offer extended
financing through Wells Fargo
Financial. This is available to support you in having
optimal treatment
when you need it. Prior to any treatment
please notify the front desk if you
are interested in extended financing. In the event that
an account balance is
older than 90 days, formal action to collect will be initiated.
You will be
responsible for a 50% collection fee and any other fees
incurred in the
collection process of your account.
-
A $30.00 NSF fee will be charged for
all returned checks.
-
Fees quoted are accepted for 90 days.
-
Excessive cancellations along with broken
appointments will be subject
to a broken appointment fee of $50.00. A 48 hour
notice is required.
-
Your insurance is a contract
between you, your employer, and your
insurance carrier. We are not a party to that contract.
If you have a
problem with your insurance coverage, we ask that you
speak directly to
your insurance company. We do not base your
diagnosed treatment on
your insurance coverage. We base it on your needs and
desires. We take
pride in the quality of care we offer our patients, and
make every effort to
have your dental visits be as comfortable as possible.
Please supply our staff with a copy of your insurance
card. Our staff can
only estimate your co-payment and deductible
based on information your
insurance company provides to us. This amount will be due
at the time of
service. The amount an insurance company pays varies greatly.
If they pay
more than expected we will credit your account or refund
you. If they pay
less, we will invoice you for the balance. Balances older
than 90 days will
be subject to interest charges of 1.5% per month.
We make every effort to explain your costs to you and to
avoid
misunderstandings so that we can focus on your dental health.
If you have
any questions please ask. We are here to help you.
If you have any questions about your insurance plan or
payment options, please call our staff
at (865) 687-1886
or e-mail us at info@ahunleydds.com.
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